Who's Accountable?

Every year the company I work for enlists the services of a firm, who shall remain nameless, to prepare my taxes. The actual preparing occurs in Detroit but they need certain information that is prepared and consolidated by their firm here in my assignment country.

Like normal, our finance manager pulls and collates the data they need and prepares the documents and takes them to the firm. She gave them to the person who is responsible for our account and then left. This idiot woman then goes to file those documents at a government office but for some reason is unable to so she puts the documents into her laptop bag and heads to another client's office. When she gets there she leaves the laptop in her car since "it was only going to take a minute" to do whatever she needed to do there. Can you guess what happened in that minute she was gone? If you said someone stole her car you would be wrong. Apparently someone broke into the car and stole the laptop...bag and all. With my foreign tax documents which contained a lot of personal information inside such as salary and company name and address.

This idiot's woman's boss said that she broke protocol when she left the government agency and did not return the unfiled documents to the office before heading to another client. But added that just about everyone breaks this procedure because it's unrealistic for them to drive back to the office to secure documents and then head back to more or less the same area to visit another client. If this had happened a couple of years ago I probably wouldn't worry too much about it. It's just that things have really turned for the worst around here. The thief probably didn't even look at the documents but who knows? "Aye Carumba! My wife's, seester's, second cousin might like theese papers!"

This sucks big time.